SyncSoftSwitch is a unified telecom platform that combines SMSC messaging, IP PBX voice infrastructure, call center management and advanced autodialer capabilities into a single scalable system designed for operators and enterprises.

Our platform is ideal for:

Telecom operators
VoIP service providers
SMS aggregators
Call centers
Enterprise communication teams

It supports both small deployments and large multi-tenant telecom environments.

Yes. SyncSoftSwitch includes a full SMPP v3.4 compliant gateway that supports both SMPP server and SMPP client modes, intelligent routing, delivery report mapping and billing integration.

Yes. The platform includes a realtime IP PBX built on Asterisk architecture with DID management, IVR menus, queue management, call recording and advanced routing logic.

The system supports:

Predictive Dialer
Progressive Dialer
Power Dialer
Preview Dialer

These modes allow you to run efficient outbound campaigns with pacing control and compliance features.

Yes. SyncSoftSwitch supports a multi-tenant architecture with role-based access control including Admin, Manager and Agent panels. Each tenant can have separate billing, routing and reporting.

Yes. The system includes:

Credit-based billing
Destination-based rate cards
Prefix-based pricing
Real-time cost calculation
CDR and message reporting

Yes. Call recording can be enabled per user, per extension or per campaign. Access is role-based and securely managed through the panel.

Yes. The system supports HTTP webhooks, delivery report callbacks and can be integrated with external CRM or monitoring systems.